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Feb 17, 2014 | | Campbell , CA
Client's rating: 5 of 5

I went in with a screen handle that was broken and I asked if they could order me one. I left the handle with them and asked them to call me when they knew how much it would be. I got a call and the guy said that Milgard didn't carry that handle anymore but that he was able to take a handle off an old screen he had and I could come in and pick it up. No charge! Well, I am so happy that he was able to help me and more impressed that he went out of the way to get me a handle without charging me. This says a lot about this company. Who does anything these days without asking for something in return. What a great experience!

Feb 17, 2014 | | San Jose , CA
Client's rating: 5 of 5

Very professional and easy to work with Steve @ J&M. Stays on top of things and works thru problems ASAP. I could ask no more. Purchased 24 windows had a manufacture issue but J&M worked with them and it was a quick replacement.

Feb 17, 2014 | | Los Altos , CA
Client's rating: 5 of 5

very nice, professional, and extremely competent. I recommend highly

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